Pilot Thomas Logistics
  • 08-Aug-2017 to 07-Oct-2017 (EST)
  • Office Staff
  • Fort Worth, TX, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, Short and Long Term Disability, Voluntary AD&D, Voluntary Life, Spousal Life, Dependent Life, Matching 401(k), Health/Dependent FSA and Tuition Reimbursement

Position Summary

An EDI Resolution Specialist objective is to assist our internal and external clients by ensuring all customer required information is obtained to facilitate timely processing of orders in efforts to reduce overall DSO.

Duties & Responsibilities

  • Use various platforms to handle disputes from EDI customers.
    • Oildex
    • ADP
    • Ariba
    • Nabors Supplier Gateway
    • Cortex
  • Ensure back office system is correctly setup to require customer specific requirements needed for timely payment.
    • Works closely with Master Data Group and Collections Department.
  • Assist operations team by identifying and capturing necessary customer requirements.
    • Pre-delivery and post delivery.
  • Work with Sales/Operations/Customer to develop efficient business processes to meet customer and PLS objectives.
  • Ability to analyze/produce various reports to help capture needed customer information.
  • Effectively use various applications to monitor missing customer information.

Typical Minimum Education & Experience

  • A high school diploma required, bachelors degree in business preferred
  • Strong Analytical and Problem Solving Skills
  • Quality Focus-Attention to Detail
  • Ability to Identify Process Improvement Opportunities
  • Maintain and Develop Client Relationships
  • Team Oriented
  • Must be experienced in Word and Excel
  • SAP preferred
  • Strong Written and Oral Communication Skills including presenting projects and training to all levels of our business including Management
  • Self Starter; able to work independently with little supervision
  • Ability to use 10-Key

Environmental Conditions

  • This position requires working in an office setting, with long periods of time sitting
  • Must be able to stand, bend, push and pull at least up to 10 lbs


Pilot Thomas Logistics
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