Pilot Thomas Logistics
  • 11-Sep-2017 to 31-Dec-2017 (EST)
  • Office Staff
  • Fort Worth, TX, USA
  • Full Time

Paid WEEKLY, Paid Vacation & Holidays, Excellent Benefits Packages & 401(k) Participation, Work-life Balance, Tuition Reimbursment and more!

Position Summary:

The Billing Corrections Analyst is responsible for the audit and adjustment of orders previously processed incorrectly.

Duties & Responsibilities:

Manage, Process and Close Work Orders:

  • Monitor inbox for new inbound work orders
  • Decipher request on inbound work orders to assess next course of action
  • Research and Verify Request using SAP, DocLink Software, Inter-Company Resources, Etc.
  • Review and update (if necessary) information within SAP to ensure orders are properly documented (e.g. actual quantities delivered, products).
  • Resolve errors (i.e. pricing, bill-to, sold-to, quantity, product, etc)
  • Maintain and index documentation for customer billing.
  • Re-Invoice Sales Order to include adjustments made
  • Close Work Order upon completion of all required tasks
  • Communicate repeating issues thru the proper channels

Issue Resolution:

  • Work with various Operational and Operations Support groups to properly correct each disputed or wrongly billed invoice.

  Other Duties

  • Assist in various other ways in customer account and order/invoice cleanups as needed.

Typical Minimum Education & Experience:

  • High school diploma or GED; undergraduate degree in Accounting or Business Administration preferred
  • Strong attention to Detail
  • Ability to Critically Think
  • Excellent Communication Skills
  • Exceptional Problem Solving abilities
  • 2+years'experience in financial data entry
  • Experience with SAP software core applications desired
  • Demonstrated proficiency with Microsoft Excel, Access and Word
  • 10-key by touch data entry proficiency


Environmental Requirements

  • Extended schedule may be required as dictated by management and business needs May be required to lift, push, or pull materials weighing up to twenty (20) pounds
  • May be required to sit and review information on a computer screen for long periods of time
  • May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard                                            



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