Pilot Thomas Logistics
  • 02-Oct-2017 to 02-Nov-2017 (EST)
  • Dispatcher
  • Odessa, TX, USA
  • Full Time

Full Benefits, Medical, Dental, Vision, 401k

Position Summary:
The Dispatcher is responsible for effectively routing customer deliveries, managing driver routes and workloads within designated time frames and cost structure and in compliance with efficiency standards and safety regulations.

Essential Responsibilities:
Schedule all fuel, lube, package and truck and trailer deliveries, including assignment of drivers to trucks and trucks to routes, to maximize operational efficiency, customer satisfaction, and overall profitability in adherence with safety requirements with independent judgment
Exercising discretion with managing schedule changes (due to driver absences, business changes, and/or vehicle maintenance) and adjust assignments/routes accordingly,
communicating changes to appropriate operations/sales representatives
Troubleshoot calls from drivers, serving as primary point of contact. Manage and escalate product contaminations, spills, and other onsite emergencies reported by drivers to appropriate operations leadership in compliance with PTL's environmental, health, safety and security guidelines
Conduct cost/benefit analysis of fuel pricing at territory loading racks to determine where fuel drivers should obtain products for delivery to maintain margins based on determined pricing
Review and analyze previous day's deliveries to ensure routes were adhered to and efficiency levels were met/exceeded. Log and report emergency delivery details
Serve as key point of contact for sales representatives, drivers, warehouse team, and operations leadership on all delivery-related issues
Read Web-based monitors for tank levels and generate delivery tickets if needed
Regularly analyze regional fuel pricing reports

Other Functions:
Special projects as requested
Performs other duties as assigned

Minimum Requirements:
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong and understand what actions to take to bring resolution
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
Oral Expression - The ability to communicate information and ideas in speaking so others will understand
Written Expression - The ability to communicate information and ideas in writing so others will understand
Written Comprehension - The ability to read and understand information and ideas presented in writing
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense

Work Experience:
Flexible personal style to work with diverse personalities. Professional, yet personable demeanor; friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Ability to handle constantly changing flow of traffic; be able to multitask effectively during busy times,
exercise patience and professionalism during stressful situations
Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it
Ability to work responsibly with or without direct supervision
Possess a sense of urgency to get things done

High School Diploma required (or GED/High School Equivalency Certificate is acceptable)
Bachelor degree preferred; a combination of education and/or experience in lieu of degree

Working Conditions:
Dispatchers must maintain physical condition appropriate to the performance of assigned
duties and responsibilities which may include, but are not limited to, the following:
o Bending, twisting, squatting, crouching, and kneeling
o Frequently lifting objects up to 75 LBS
o Sitting for extended periods of time
o Operating assigned equipment

Pilot Thomas Logistics
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